When it worked:

  • Increased facility access

  • Facilitated performance of job tasks

  • Reduced physical stress

(Telephone interview)

  • Employers supportive

  • Employee honest in their accommodation needs

  • Developed a network of resources

  • Knowledge of AT options

  • Increased facility access

(Focus Groups)

When it didn’t work:

  • Equipment failure / broken

  • Lack of training in use

  • Changed jobs

  • Employers not supportive

  • Equipment perceived as too expensive

  • Lack of physical access

  • Lack of training