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State of the Science Conference
September 15-16, 2005
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- Information Technology Accessibility: Implications for People with Disabilities
- Acknowledgements
- Presentation Purpose
- Cornell University Research
- Why Interest in IT and the HR Process?
- E-HR and People with Disabilities
- HR and IT Survey
- Percentage of Respondents Organizations' Workforce Using Computers More than Half the Workday, by Industry
- Organizations' Use of Online Technology
- Use of On-line Technology by Organization Size
- Perceptions of IT as a Barrier
Information Technology Accessibility: Implications for People with Disabilities
Susanne M. Bruyère, Ph.D.
Cornell University
Workplace Accommodations:
State of the Science Conference
September 15, 2005
Acknowledgements
This research was funded by two four-year grants from the U.S. Department
of Education, National Institute on Disability and Rehabilitation Research
to Cornell University (NIDRR): Grant No. H133A70005 (Improving Employer Practices
Covered by Title I of the ADA) and Grant No. H133B980038 (Rehabilitation Research
and Training Center on Economic Research on Employment Policy for People with
Disabilities).
Presentation Purpose
Discuss the accessibility of human resources (HR) online processes and the
implications for applicants and employees with disabilities
Cornell University Research
- Focused on disability employment nondiscrimination workplace policies
and practices
- Examines ADA compliance
Why Interest in IT and the HR Process?
- One in 6 people in U.S. have a disability
- As workforce ages, visual and hearing disabilities become more common
- Over half of U.S. households now own computers; people with disabilities
are half as likely to have Internet access as those without disabilities
E-HR and People with Disabilities
- As Internet access becomes more common, businesses are becoming
network intensive
- Web applications can pose barriers for those with vision, hearing,
or dexterity-related disabilities
- Most Web sites are not designed to be accessible to people with disabilities
HR and IT Survey
422 private sector HR representatives interviewed
SHRM Members
Had participated in 1998 survey of employer practices
24% from large organizations (5000+ employees)
42% from organizations with fewer than 500 employees
13% from finance/insurance organizations
41% from service organizations
Percentage of Respondents Organizations' Workforce Using Computers More than
Half the Workday, by Industry
Bar graph: Percent of all respondents organizations’ workforce (n=433)
that use computers more than half the workday, by industry, excluding "don't
know/refused" responses.
Finance - 87% (n=37)
High tech / Computers / Telecomm - 80% (n=29)
Insurance - 80% (n=17)
Service - 60% (n=171)
Public Administration - 60% (n=26)
Retail / Wholesale Trade - 47% (n=23)
Manufacturing - 42% (n=93)
Transportation / Utilities - 40% (n=24)
Source: Survey of SHRM Membership on IT Access in the Employment Process. Cornell
University, 2003.
Organizations’ Use of Online Technology
Bar graph: Percent of all respondents (n=433) that use online technology for
various purposes, by the amount of use, excluding "don't know/refused"
responses.
A Great Deal Some Not at All
Online Employee Training 4% 59% 37%
Online Benefits Self-Service 18% 39% 43%
Online Benefits Information Dissemination 25% 57% 18%
Online Job Postings 44% 45% 11%
Source: Survey of SHRM Membership on IT Access in the Employment Process. Cornell
University, 2003.
Use of On-line Technology by Organization Size
Bar graph: Percent of all respondents (n=433) that use online technology for
various purposes, by organization size, excluding "don't know/refused"
responses.
Under 500 Employees 500 - 4999 Employees Over 5000 Employees
Online Employee Training 45% 68% 88%
Online Benefits Self-Service 46% 57% 78%
Online Benefits Information Dissemination 74% 84% 93%
Online Job Postings 84% 91% 97%
Note: All types of technology show a statistically significant difference at
the p= .05 level.
Source: Survey of SHRM Membership on IT Access in the Employment Process. Cornell
University, 2003.
Perceptions of IT as a Barrier
Bar graph: Percent of all respondents (n=433) that perceive that IT would
be a barrier for various disability groups, by magnitude of barrier, excluding
"don't know/refused" responses.
Very Significant Barrier (1) Somewhat a Barrier (2,3,4) Not a Barrier at All
(5)
Wheelchair users 2% 13% 86%
Deaf 7% 45% 48%
Cognitive/learning disabilities 14% 79% 6%
Fine motor limitations 18% 73% 10%
Visually impaired 38% 52% 10%