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Workplace RERC


State of the Science Conference
September 15-16, 2005

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Assessment of Workplace Product Accessibility

Slides On This Page

  1. Assessment of Workplace Product Accessibility
  2. Overview
  3. Accessibility Evaluation Facility
  4. Accessibility Evaluation Facility
  5. Accessibility Evaluation Facility
  6. Uses of Product Assessment
  7. Evaluation Techniques: Major Steps
  8. Evaluation Techniques: Define evaluation goals
  9. Evaluation Techniques: Perform task analysis
  10. Evaluation Techniques: Perform task analysis
  11. Evaluation Techniques
  12. Evaluation Techniques: Functional Assessments
  13. Evaluation Techniques: Checklist Evaluations
  14. Evaluation Techniques: User Testing
  15. Communicating Evaluation Results Effectively
  16. Communicating Evaluation Results Effectively
  17. Communicating Evaluation Results Effectively
  18. ITTATC Website
  19. Brad Fain, Ph.D.

Slide 1 of 19

Assessment of Workplace Product Accessibility

September, 2005

Electronic Systems Laboratory
Logo: Georgia Tech. Research Institute

Graphic: Man operates a copier while seated in a scooter. A assistance dog is nearby.


Slide 2 of 19

Overview


Slide 3 of 19

Accessibility Evaluation Facility

The Accessibility Evaluation Facility supports industry and government through the measurement of the accessibility of devices and services, the development of design solutions targeted at improving accessibility for all users, and research into the application of emerging technologies to accessible design.


Slide 4 of 19

Accessibility Evaluation Facility


Slide 5 of 19

Accessibility Evaluation Facility

Evaluation Experience
  • Distance learning software
  • Design Experience


    Slide 6 of 19

    Uses of Product Assessment


    Slide 7 of 19

    Evaluation Techniques: Major Steps


    Slide 8 of 19

    Evaluation Techniques: Define evaluation goals


    Slide 9 of 19

    Evaluation Techniques: Perform task analysis


    Slide 10 of 19

    Evaluation Techniques: Perform task analysis


    Slide 11 of 19

    Evaluation Techniques

    Graphic: Example analysis of fine motor control functional performance requirements and user capabilities. The range of Functional Capabilities is represented by a bi-directional arrow. An arrow labeled Required Capabilities marks a point on this range of functional capabilities. Other arrows representing User Capabilities mark other points on this range. These user capabilities include: Young User, User Wearing Gloves, User in a Cold Environment, and User with Disability.


    Slide 12 of 19

    Evaluation Techniques: Functional Assessments


    Slide 13 of 19

    Evaluation Techniques: Checklist Evaluations

  • Compile database of checklist times
  • Develop evaluation criteria for each applicable checklist item
  • Inspect each item and assign a pass or fail rating
  • Record objective data and evaluator comments for each test item

  • Slide 14 of 19

    Evaluation Techniques: User Testing

  • Develop test scenarios based on task analysis results
  • Select user population
  • Base results on task performance not subjective impressions
  • Use key event reporting

  • Slide 15 of 19

    Communicating Evaluation Results Effectively

    Organizing the results

    Reporting the results

  • Be specific
  • Know your audience
  • Good to provide concrete examples

  • Slide 16 of 19

    Communicating Evaluation Results Effectively

    Issue: Users in a seated position may not be able to lower the platen glass cover once in a raised position.

    Graphic: Person in a wheelchair stretches to lift / lower the glass cover on a copier. Image is marked: Not designed for accessibility.


    Slide 17 of 19

    Communicating Evaluation Results Effectively

    Issue: Routine maintenance tasks, such as replenishment of toner or the clearance of paper jams, are inhibited by maintenance panels that open downward thus blocking a direct approach by wheelchair users.

    Graphic: Person in a wheelchair leans forward to reaches over a downward-opening maintenance panel on a copier. Image is marked: Not designed for accessibility.


    Slide 18 of 19

    ITTATC Website

    Graphic: Screen shot of ITTATC’s 508 Assistant website. “The 508 Assistant is an online tool that supports the design and procurement of accessible electronic and information technology…. The 508 Assistant offers detailed background information about the Section 508 law and its technical standards, and organizes mission critical information by user role and by type of product.”


    Slide 19 of 19

     

    Brad Fain, Ph.D.
    Senior Research Scientist, GTRI
    404-894-7261
    brad.fain@gtri.gatech.edu



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