Workplace Accommodations Outcomes

Sarah Endicott

One of the initial research studies conducted through the Workplace RERC – A Retrospective Analysis of User Needs – was done to identify barriers that impede successful outcomes for individuals with disabilities who are attempting job placement and to identify factors (facilitators) that contribute to successful outcomes in the workplace. It became clear, however, as study data was analyzed, that while information was available in the data files regarding the equipment and accommodations that were recommended, little information was available pertaining to what actually happened after the recommendations were given – in general, there was limited outcome data, and the data that was available was not complete.

This finding supported conclusions reached following a literature search on workplace accommodations – that information in the literature on appropriate assistive technologies and accessible accommodations was presented in general terms, and specific technologies and accessible solutions were not well documented.

The lack of specific information on assistive technology and workplace accommodations revealed in the Retrospective Analysis led to the development and conduct of a telephone survey of the subjects who had been included in the initial study. This follow up study was done in order to learn what actually happened (workplace trends and outcomes) in each case following evaluation by Georgia Tech. Questions included whether implementation of recommendations led to getting or keeping a job, what accommodations were used before and after evaluation, who provided the accommodations, and effects of timeliness in receiving accommodations. This presentation will discuss initial results of the follow up survey.

Presentation Slides:
Slides 1-10
Slides 11-20
Slides 21-29

Sarah Endicott received her BS degree in Occupational Therapy (OT) from Colorado State University in 1979. She began working at CATEA in 1984, following work as an OT at several health care facilities in the Atlanta area. At CATEA, Ms. Endicott works as an information specialist, provides consultation in the area of environmental accessibility to Georgia Tech and the community, and works with the project on the product database, and assisting on the design and interface for the web site. She provides technical assistance on the ADA through the Southeast Disability and Business Technical Assistance Center. She is a researcher on the Workplace RERC project, and is currently studying the use of assistive technology and workplace accommodations for people with disabilities. She is a member of the team that is developing Georgia Tech’s anthropometic (human body measurement) efforts, and has participated on various projects collecting measurement data on people both with and without disabilities. Ms. Endicott's specialties are in the areas of accessibility, environmental modifications, and technology application for persons with disabilities.

Presentation from the 'Workplace Accommodations: State of the Science' conference, September 15-16, 2005, Atlanta, GA